We are committed to data privacy. This policy explains how we manage, store, and use your information, in line with POPIA and GDPR requirements.

Data We Collect

We gather the details needed to reply to your requests and deliver services.

• Your contact details such as name, email, phone, and address so we can communicate.
• Site and service use data, including forms submitted and pages visited.
• Browser, device, and IP address for security, site analysis, and access control.
• Any messages or files you send us to clarify your inquiry.

Purpose of Data Use

We only use your data to serve your needs and site updates.

• Reply to your contact, service, or support queries.
• Track service use and site activity trends for improvement.
• Enhance security and enforce site access controls.
• Send policy changes or notifications if needed for legal reasons.

Lawful Data Use Basis

Our data use follows the law and your consent.

We collect and use data for contract fulfilment, legal duties, or with your consent. You can withdraw consent at any time for future use.

Third Party Sharing

We do not sell your data, but share with select service providers as needed.

• Secure transfer to trusted IT, analytics, or legal partners for site and service delivery.
• Sharing only what is required for each task or legal request.
• In events like audits, transfers, or legal demands, we act per legal standards with data protection in mind.

Data Security

We use up-to-date security tools, limit who can access your details, and regularly check our systems. While no method is perfect, our aim is to keep your data safe from loss, misuse, or leak.

Your Rights

You may ask about, change, or remove your data at any time.

• Gain access to the data we hold about you on request.
• Ask for updates or changes to your details for accuracy.
• Delete your data if no longer needed (unless legal reasons require retention).
• Withdraw consent for data use or object to processing.

Cookie Use

We use cookies to track site use, help your sessions, or measure service interest, with full details in our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions or concerns related to privacy or your data use, please contact us directly. We reply within a reasonable time frame.

Policy Changes

We may update this policy for compliance, with updates shown here or by email. Please review from time to time.